85% of the workforce deals with conflict – 36% on a daily basis. This equates to a real loss of organizational productivity and ultimately, a drain on your organization’s bottom line. Consider that the average full time U.S. employee spends one and a half work days each month dealing with conflict—this equates to a loss of $359 billion for businesses each year!
Is your organization is prepared to deal with the effects of conflict? Consider this disconnect between management perception and employee reality: 22% of managers believe they are effectively handling conflict, yet 78% of employees disagree, and believe that management hasn’t done enough to address conflicts at work.
Though conflict can be problematic, a new report indicates conflict can be channeled to enhance workplace diversity, foster innovation and create positive change—if workers are prepared to address it effectively.
CPP’s Global Human Capital Report, “Workplace Conflict and How Businesses can Harness it to Thrive” provides insight into the causes and costs of conflict, a comparison of global responses to conflict, and tips for employers and organizations dealing with conflict. This is a must-read for managers looking to improve productivity—and their bottom line.
Download “Workplace Conflict and How Businesses can Harness it to Thrive” today.

